Jump forward many years, and I hear about this company called Spiceworks that produced a completely free network inventory and helpdesk solution called, Spiceworks.
Over the years their forums have grown steadily and at over a million users worldwide, it is the source of some incredible information--vendor recommendations, troubleshooting tips, how-tos, and even some water-cooler discussions. In fact, they have grown so large that they now host an annual SpiceWorlds conference in Austin, Texas. So, if you are in IT, and you haven't heard of Spiceworks, do yourself a favor and check them out. Even if you don't use their software, it is a great resource for IT professionals.